Complimentary shipping on orders $200+ · Free exchanges within 30 days

Florence Kennedy

Customer Care

Shipping & Returns

Shipping

  • Standard shipping: 3–5 business days within the continental US ($12).
  • Complimentary standard shipping on orders $200 and above.
  • Express shipping available at checkout (2 business days).
  • Orders typically ship within 1 business day.

Returns & exchanges

  • Free exchanges within 30 days of delivery on unworn items with tags attached.
  • Returns accepted within 30 days for store credit or refund to original payment method.
  • Final sale items and personalized products are not eligible for return.
  • Customers are responsible for return shipping on refunds under $200 unless the item is defective.

International

We currently ship to the United States, Canada, and the United Kingdom. Duties and taxes may apply and are the responsibility of the customer.

Need help?

Email hello@florencekennedy.comwith your order number and we'll take care of you.